Privacy Policy

Privacy Policy

Viaforza (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website, services, and lead generation forms.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, or other details you provide when submitting a form.
Usage Data: Information about how you interact with our website (e.g., pages visited, time spent).
Technical Data: IP address, browser type, operating system, and cookies.

2. How We Use Your Information

We process your information to:

Respond to enquiries and provide requested services
Send updates, insights, or marketing communications (where consent has been given)
Improve our website and services
Comply with legal obligations

3. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

Consent (when you opt in via forms)
Legitimate interests (to operate and improve our services)
Contract (to provide services you request)
Legal obligation

4. Data Sharing and Security

We do not sell your personal data. We may share it with trusted service providers (e.g., website hosting, analytics, communication tools) who process data on our behalf.

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

5. International Data Transfers

As a remote-first business serving clients globally, your data may be transferred and processed outside your country. We ensure such transfers comply with applicable data protection laws.

6. Data Retention

We keep personal data only as long as necessary for the purposes stated above, or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

8. Cookies

Our website may use cookies to improve user experience and track website performance. You can control cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Viaforza Ltd
Email: contact@viaforza.com
Website: www.viaforza.com

Last Updated: September 2025